Refund Policy

Shipping Policy:
All orders listed as “in stock” begin processing once transaction is  complete. All orders after 5 pm CST. Will be processed the next following business day beginning at 9 am CST.
We only ship within the USA.
Standard shipping: allow 5-10 business days depending on location.
Express Shipping: allow 1-3 business days.

Returns/Cancel order/Privacy Statement
Returns:
Rinnovare does allow returns on products that have not been opened or damaged.
Returns must be filed by contacting us and we will issue you an incident number.
Once we receive the item back we will inspect for damage or if the product has been used. If any evidence stipulates damage or usage we cannot resale the item. The item no longer has a value to our store. Therefore, refunds will not be issued under these circumstances. However we will provide you with a store credit for your next purchase from RINNOVARE. Only legitimate returns will be accepted and given a refund. In the case of a refund being issued Rinnovare charges a 20% restocking fee and the customer is responsible for paying the return shipping. In the case of an exchange Rinnovare will not charge any restocking fee and we will handle the return shipping.
Rinnovare allows (14 days) for you to submit a claim from the date of purchase. Once a claim has been authorized we will begin
the return process.
Cancel Order:
All orders can only be cancelled within 24 hours of the time recorded on the transaction receipt. If orders are done after 7 pm (M-F) CST or on Sat & Sun; This will still be handled the same way.
You must send an email or contact us by phone and leave a message regarding cancelling your order. No exceptions.

Privacy Statement:
Rinnovare values the trust that our customers, associates, representatives and service providers place in us when they give us personal information. We believe that privacy is more than an issue of compliance and endeavor to manage personal information in accordance with our core value of respect for the individual.

We collect two types of information: (1) information we receive from you and (2) information we receive from others.  Information we receive from you includes information you share with us, such as when you create an account on one of our websites.  This also includes information you provide us through technology, such as through a cookie placed on your computer when you visit our websites.  We also receive information from other sources to help us supplement our records, improve the personalization of our service to you, and detect fraud.  Our goal is to limit the information we collect to the information needed to support our business
We use your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our offerings to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. We will not sell or rent your personal information. We may share your personal information in limited circumstances, such as to conduct our business, when legally required, or with your consent. We recognize the importance of maintaining the security of our customers’ personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information through our third party affiliates like
Our contact information:
Rinnovare
3262 Westheimer Rd. #318
Houston, TX 77098
(832)-445-4957

admin@rinnovare.us